15 years of listening: what will the 2024 UFI Filters Hydraulics customer satisfaction survey reveal?
Every year, UFI Filters Hydraulics invites customers to share their experiences by completing a short online survey, in line with our commitment to the ISO 9001 and IATF 16949 standards.
Your feedback plays a key role in helping us continuously improve.
Click here to complete the UFI Filters Hydraulics survey
Why Participate?
This survey is a core part of our quality control and improvement process, helping us deliver even better solutions.
Your insights directly inform how we evolve to meet customer expectations.
Topics We Value Your Input On
As in previous years, the survey covers six key areas:
- Quality of products supplied
- Delivery punctuality
- Value for money
- Communication with UFI Filters Hydraulics staff
- Quality of technical support and after-sales service
- Quality of technical and sales documentation (catalogues, website, online tools, etc.)
A final section is available for any additional comments and suggestions.
How Your Input Helps
All feedback is analysed and then shared with the entire team to:
- Strengthen our commitment to continuous improvement
- Drive targeted actions based on your insights
Thank you in advance to all customers who take a few minutes to complete the survey.
Your input will be invaluable in determining how we deliver our services and filtration solutions over the coming months.